About TrueStars
Who We Are
TrueStars is a team of innovators dedicated to helping restaurants and cafes boost their online reputation by collecting more genuine Google reviews. Our NFC card solution turns every waiter into a review generator and gives owners a clear overview of their staff's performance and guest satisfaction.
What We Do
- Increase real Google reviews: Guests can leave a review instantly by tapping their phone on a TrueStars NFC card—no app required.
- Motivate your staff: Every team member sees their results, while management tracks analytics to reward top performers.
- Improve your online reputation: More reviews mean a higher Google rating and increased guest trust.
- Simple implementation: No extra downloads or complicated setups—just tap and review.
Why Choose Us?
- Fast and easy way to collect Google reviews
- Powerful analytics for managers and owners
- Transparent and honest process: all reviews are posted directly to Google
- Innovative, modern approach that helps your venue stand out
How It Works
- Guests are invited to leave a Google review right after their visit by tapping their phone to a TrueStars NFC card.
- Waiters are motivated to generate positive feedback, as their personal contribution is reflected in their stats.
- Management gets access to real-time analytics on individual and team performance.
Join Us!
With TrueStars, you can quickly boost your restaurant’s Google rating, build trust with your guests, and gain a powerful tool for improving service quality.
Start for free — register now at truestars.ai.
Ask us anything
Ask anything about Google, reviews, NFC, or posts. We'll guide you step by step
Choose the most specific primary category that matches what guests mainly come for (e.g., Pizza restaurant, not just Restaurant). Add 2-4 relevant secondary categories to cover key services (e.g., Italian restaurant, Delivery service, Takeout restaurant). Avoid anything you don't actually offer.
NFC review cards use near-field communication technology to direct customers to your Google Business profile for reviews. They are allowed by Google as long as you don't incentivize or filter reviews, and you follow Google's review policies.
Revenue estimates are calculated based on customer actions like calls, direction requests, and website visits from your Google Business profile, combined with industry conversion rates. Accuracy varies but provides a good baseline for measuring local SEO impact.
Post 2-3 times per week with a mix of: product/service highlights, behind-the-scenes content, customer testimonials, special offers, and event announcements. Use high-quality images and include relevant keywords naturally.
Respond professionally and promptly. Acknowledge their concern, apologize for their experience, offer to resolve the issue offline, and provide contact information. Keep it brief, don't get defensive, and show other potential customers you care about service quality.
Focus on: 1) Your main service + location (e.g., 'pizza downtown'), 2) Your business name, 3) Competitor names, 4) Category + 'near me', and 5) Service + neighborhood name. Track rankings monthly and adjust based on search volume and competition.
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